Joseph Grenny, author of Crucial Conversations, highlights in a Harvard Business Review article four ways to best prepare for a tough conversation. His second recommendation is to "get your emotions right.”
It’s easy to tell ourselves a story about a difficult situation that may or may not be true, stirring up unhealthy emotions. Grenny has discovered that many people absolve themselves of any responsibility for a problem or bring other unhealthy emotions to the conversation.
Grenny recommends asking yourself, “What am I pretending not to know about my role in this?”
First John 1:8 says, “If we claim to be without sin, we deceive ourselves and the truth is not in us.”
Before having a difficult conversation, assure that you own your part and that your emotions are rational.