How we use your data to make your YouVersion experience more personal.
Your privacy protected.
We take the privacy of the information you provide and that we collect seriously and we implement security safeguards designed to protect your data as discussed below. We do not share your personally identifiable data with any third-party advertisers or ad networks for third-party advertising purposes.
It’s your experience.
You have choices about how your personal information is accessed, collected, shared, and stored by Life.Church, which are discussed below. You will make choices about our use and processing of your information when you first engage YouVersion and when you engage certain YouVersion functionality and may also make certain choices in the settings menu of your YouVersion Member account or at https://www.bible.com/settings.
We welcome your questions and comments.
To make this document easier to read, we’re going to use some shorthand throughout. For example, when we say “YouVersion,” we’re talking about:
YouVersion mobile applications, such as
- Bible App
- Bible App for Kids
- Bible Lens
YouVersion websites, such as
Other YouVersion applications on other platforms, such as
- Video streaming applications
- Voice assistants
YouVersion products are owned and operated by Life.Church Operations, LLC, which we’ll refer to as “Life.Church,” “us,” or “we” throughout this policy. We allow use of YouVersion by unregistered users, which we’ll call “Visitors,” as well as registered users, or “Members.” When we refer to both in this policy, we’ll use the term “Users” or “you.”
Information We Collect and How We Collect It
The information we collect depends on the services and functionality you request. You may decline to submit personal information to us; however, that may prohibit us from having the ability to provide you with certain services or functionality. The personal information we collect and the purpose for which we use that information are described below.
Personal information you provide to us.
You do not need to sign up for a Membership account to use YouVersion. However, Membership allows us to tailor YouVersion to be a more personalized experience. To create a YouVersion Membership account, we require that you provide a first name, last name, and a valid email address. We will use this information to associate you with your specific YouVersion Member account. After you have created a YouVersion Member account, you may also choose to provide your gender, age, website, description of your location, a brief biography, a profile picture, and other information such as User Contributions (defined below). All of these, if provided, will be associated with your account until you delete your account or make a request that the information be deleted as described below.
Beyond the personal information collected to create a Member account, you have choices about what additional information you provide to us. We collect personal data from you when you provide, post, or upload it to YouVersion. You do not have to provide this information; however, if you do not, it may limit our ability to personalize YouVersion and your ability to use YouVersion to its fullest extent. Specific YouVersion functionality for which you may provide and we may process your information is discussed below.
Your user contributions.
YouVersion allows users to publish, distribute, and display certain content (we refer to that as “posted” and the content as “posts”). Posts may be made on public areas of YouVersion, websites, and social media accounts you access through YouVersion, or transmitted to other users of YouVersion or third parties you choose to connect with on YouVersion or other platforms or services. For example, this would include commenting on a friend’s post or creating and sharing a Verse Image. YouVersion also allows you to create certain content to be maintained in your account, such as a Note or Bookmark of a Bible verse, some of which you can also post to provide to others. We will call all of the content created by you, whether or not posted, “User Contributions.”
Your User Contributions are processed by us to facilitate your ability to create, use, store, and distribute the User Contribution as you choose. We will associate your User Contributions with your account as long as you opt not to delete them. Please keep in mind that if you disclose personal information in a public manner, whether through collaborative postings, social media, message boards, or other public online forums, this information may be collected and used by others. User Contributions are posted and transmitted at your own risk. We cannot control the actions of other Users or third parties with whom you choose to share your User Contributions. Therefore, we cannot and do not guarantee that your shared User Contributions will not be viewed by or used in an unauthorized manner, nor do we accept any liability associated with your User Contributions.
Donations and giving.
If you choose to provide a voluntary donation through YouVersion or a third-party website linked to YouVersion, then and only then will you be prompted and required to provide credit card, bank account, and other payment information necessary to process the transaction. We will collect the designation for your donation, if you provide one, as well as personal information such as your name, address, country, phone number, and/or email address to ensure that your donation is used for the purpose you request and to provide you with an “Annual Giving Statement” that itemizes your donation(s) for tax purposes or your personal use. We will not store or otherwise process financial information provided to us online for the purposes of donating. As of the date of this Policy, we use Stripe or PayPal to process your online donation payments. For information on how these third parties process your information, please refer to their privacy policies, which may be found here: https://stripe.com/privacy; https://www.paypal.com/us/webapps/mpp/ua/privacy-full.
Communications from you to us.
We collect information about you when you send, receive, or engage with messages from us, including when you submit personal information or requests by emailing firstname.lastname@example.org or through the website help.youversion.com. We retain and use those communications to process your inquiries, respond to your requests, and improve YouVersion and our services. If you are a Member, we will keep your communications to us in association with your account for as long as your Membership is active.
Automatic Data Collection Technologies
Cookies and other similar technologies.
Life.Church cannot regulate other sites, content, or applications linked or provided from within YouVersion or our various other websites and services that are provided by third parties, including your device manufacturer, and your mobile service provider. These third parties may place their own cookies or other files on your computer, collect data, or solicit personal information from you. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services. These third parties may use this information to provide you with interest-based (behavioral) targeted content. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about targeted content, you should contact the responsible provider directly.
We advertise YouVersion on third party sites such as Facebook and Google and use third-party software development kits (“SDKs”) to attribute a download of YouVersion to the advertisement placed on the third-party site. We do not sell your personal information to any third parties nor allow our SDK service providers to sell your personal information to third parties or use your personal information to solicit the sale of third-party goods or services. We may provide these third parties with aggregate, de-identified information concerning ads placed on their sites and YouVersion downloads that result from those ads.
Device ID, IP address and network access.
When you access or leave YouVersion websites, we receive the URL of both the site you came from and the one you go to next. We also get information about your proxy server, operating system, web browser and add-ons, device identifier and features, and/or your ISP or mobile carrier when you use YouVersion. We also receive data from your devices and networks, including your IP address.
We use the IP addresses we collect from our users to process them with public latitude and longitude information related to your Internet Service Provider or mobile service provider in order to determine, and in some instances depict in an aggregate and de-identified manner, the approximate geographic region for each instance of YouVersion use. This latitude and longitude information is stored by us for approximately seven days for troubleshooting and diagnostic purposes, but is never associated with any information about you or that would identify you personally.
We also collect and use the wireless (or “WiFi”) permissions of your mobile device to determine if you are connected to a WiFi or cellular network. This information is used to provide an optimized user experience by providing higher resolution media to a user who is on a high-speed WiFi connection rather than a cellular network. WiFi permissions are also used for casting content with Chromecast and similar devices. This information is not stored or shared by YouVersion.
How We Use Your Information
We use data that we collect about you and that you provide as well as the inferences we make from that information as follows:
- To provide, support, and personalize YouVersion and the YouVersion functionality you request;
- To create, maintain, customize, and secure your YouVersion account, if any;
- To process your requests and respond to your inquiries;
- To provide information on other products or services;
- To maintain the safety, security, and integrity of YouVersion and the infrastructure that facilitates use of YouVersion;
- For development and internal analysis;
- To fulfill any other purpose for which you provide it;
- In any other way we may describe when you provide the information; and
- For any other purpose with your consent.
We use the personal information you provide to create and maintain your Membership account. We also use this information to authorize and authenticate your access to your account. We store this information and information pertaining to your use of YouVersion (including User Contributions) in connection with your Membership account for so long as you are a Member. For example, your first and last name and email address will be stored and used by us in connection with your account name or auto-generated account ID to authenticate you as the correct user of your account. We will also store your User Contributions in association with your Member account to allow you to access, re-access, post, and otherwise utilize your User Contributions as you choose.
YouVersion will allow you to communicate and connect with other YouVersion users to share Bible verses, User Contributions, and other content. It is your choice whether to communicate or connect with another member and to share your information or User Contributions.
To facilitate your connections with other YouVersion Members, you will be given the choice of whether to share with us the contact information stored on your device. You do not have to share this information to use YouVersion or to connect with any particular Member. If you decide to share this information with us, it will only be used to try and associate your contacts with other YouVersion Members to create potential YouVersion connections and will only be stored by us for so long as you have a YouVersion Member account. When you grant access to your contacts on your device for the purpose of friend suggestions, notification of when a contact joins, or sending an invite to YouVersion, that information is stored on our servers in a hashed format for the purpose of offering you this functionality.
Features related to your location.
Some YouVersion features use your precise location, if you choose to share it, to provide or suggest content and information, like helping you to check-in to an event or suggesting content from organizations nearby. We will call these “location-based features”. To use or access location-based features, you will be provided the option to share your precise location with us and, if you choose to do so, we will use that information solely to provide location-based features, personalize your experience with YouVersion and internally analyze and develop our products and services.
After you first grant us this permission, we will assume we have your consent to process your location in this way until you revoke or limit your permission. You may choose to revoke or limit your permissions for location sharing through the settings of your device.
If you choose not to share your precise location, some location-related features may still allow for limited functionality (for example, you may still manually search for events around you), but other such features may not be accessible to you. You will still be able to access and use non-location dependent features of YouVersion.
We share your specific location only with your consent. If you choose to make certain location-related information viewable to your friends or the public, you give explicit consent for us to share that information with the audience you specify. You may change this permission at any time in your app settings.
We collect the manner in which you use YouVersion and its content, such as your prayer requests, the Bible chapters and Bible plans that you access, and the language in which you choose to utilize that content. We also collect and store the User Contributions you create, such as bookmarks, highlights, and notes. We process this information to allow you to access and use content you create or wish to access through each YouVersion session.
You will have the choice of whether to download certain YouVersion content and User Contributions to your device. You will have the choice of whether to allow YouVersion access to your device’s storage to add and modify this downloaded content. Access to the storage of your device is only used by YouVersion for downloading this requested content to your device.
It is your choice whether to create, access, or store YouVersion information and content. If you do, we will store it in association with your Membership account. We may use information about your use of YouVersion and the inferences we make from that use to provide recommendations to you of other YouVersion or Life.Church content. For example, based upon a Bible Plan you complete, we may suggest additional Bible Plans to you. You may opt out of receiving these recommendations by email, as discussed below.
Communications from us to you.
We communicate with you through push notification, email, or in-app messages. If we communicate to you with email, you may generally unsubscribe to these messages via the unsubscribe link in the emails providing these messages. You can also tailor your notification settings at any time within the settings menu of the YouVersion App or by visiting bible.com/settings.
Recommendations and Other Communications
We use the data we have about you and inferences we make from that data to recommend certain content and functionality as well as additional products and services offered through YouVersion. We may combine the information you provide us with information we collect through other Life.Church services and products and the inferences we make from the same for our internal development to improve the overall quality of all services and products provided by Life.Church. We may also make recommendations to you for other Life.Church services and products based on the information you provide and we infer. We may also use the data we have about you and inferences we make from that data to contact you regarding other opportunities to engage with Life.Church. We may contact you through push notification, email, telephone or in-app messages to discuss these recommendations and opportunities, how to use YouVersion, and other news messages.
Polls and Surveys
Polls and surveys are sometimes conducted by us through YouVersion. You are not obligated to respond to polls or surveys, and you have choices about the information you provide. Because the purpose of these polls and surveys may vary, we will provide details related to the disclosure and use of personal information in relation to any poll or survey prior to you providing any information.
Security, Legal and Technical Issues
We may use your personal information to provide notice regarding a security incident or data breach, by: (i) sending a message to the email address you provide (as applicable); (ii) posting to a publicly facing page of YouVersion or through an in-app message; (iii) through major statewide media; and/or (iv) telephonic means, including calls and/or text messages, even if sent via automated means including automated dialers. Standard text and data messaging rates may apply from your carrier. Notices sent by email will be effective when we send the email, notices we provide by posting will be effective upon posting and by in-app messaging when the message is made, and notices we provide through telephonic means will be effective when transmitted or dialed. You consent to receiving electronic communications from Life.Church relating to YouVersion and your use and access of the services provided through YouVersion. It is your responsibility to keep your email address and any other contact information you provide to us current so that we may provide these communications to you.
Analytics and performance.
We internally analyze the personal data available to us and the use of YouVersion content, as well as the inferences we make from that data, to provide and update YouVersion, communicate with you and process information as discussed in this Policy, and for internal analytics such as to observe social, economic, and geographic trends as they pertain to YouVersion content. In some cases, we work with trusted third parties to perform this research, under controls that are designed to protect your privacy, as discussed below. We may disclose use of YouVersion content in an aggregated manner with de-identified and anonymized information that does not disclose any particular user or that user’s personally-identifying information. For example, we may use your data to generate statistics about overall usage of YouVersion worldwide or in specific geographic regions or at specific events or locations.
We also use de-identified and aggregate user data to market YouVersion, including communications that promote YouVersion Membership and network growth, such as celebrating the total number of YouVersion installs. When you see stats we share publicly such as global YouVersion engagement, we make sure to analyze and publish the data in an aggregated form, protecting your privacy and keeping your identity and personal information confidential. We use data, including user provided personal information, aggregations of user data, data collected through the use of YouVersion, public feedback, and information inferred from this data to conduct internal research and development in order to provide a better overall YouVersion experience, measure the performance of YouVersion, and increase the use of YouVersion and its features. This is done by making changes to YouVersion that are generally available, as well as sending users messages through YouVersion suggesting YouVersion functionality and content.
By downloading and using YouVersion, we do not assume that you are of any particular religious affiliation or are expressing to us any particular religious belief; we merely assume that you are interested in the content we provide. We do not require that users provide information about such beliefs or provide any other sensitive data such as race, ethnicity, philosophical beliefs, or physical or mental health to use YouVersion or create or maintain a YouVersion Member account.
Some features available through YouVersion utilize personal information that may reflect your religious or philosophical beliefs. Before we collect or process this information for such features, we will obtain your explicit consent. In addition to these features, you have control over the content of certain things you create, share, and store through YouVersion, and if you provide us with sensitive information with any content you create, share, and store, we will assume we have your consent to process that information.
You have the right to withdraw your consent to our collection and processing of your sensitive personal information by turning off and ceasing to use YouVersion features that use this information or by contacting us via mail at Life.Church, Attn.: YouVersion Support, 4600 E. 2nd St., Edmond, Oklahoma 73034, or by email at email@example.com; however, withdrawing your consent may hinder our ability to provide certain functionality.
Disclosure of Your Information
We do not sell or share your personal data with any third-party advertisers or ad networks for their advertising purposes. We may disclose your personal information to third parties in order to process information as described above and otherwise enable our ability to provide YouVersion, as further discussed below.
Disclosure on your behalf.
Disclosure by you.
When you share information through YouVersion, that information is viewable by you and by anyone else you choose to share it with. If you give access to your YouVersion account to other applications and services, based on your approval, those services would then have access to your shared information. The use, collection, and protection of your data by such third-party services is subject to those third parties’ policies.
We will process your personal data internally within Life.Church and its affiliates to help combine the personal information covered across the different aspects of YouVersion and our other products and services to help provide services to you in a manner that is personalized and useful to you and others.
Service providers and locations.
YouVersion content providers.
We utilize certain third parties to provide certain YouVersion content, such as Bible Plans. We do not share personal information of YouVersion users with these third parties. We do, however, provide these third parties with aggregate analytics concerning the use of their content by country using de-identified and anonymized data.
Our ability to provide different versions of the Bible in different languages is a result of and subject to agreements among us and certain Bible societies and publishers, which we’ll call “YouVersion Bible Providers.” The license agreements we have with some YouVersion Bible Providers only allow us to provide YouVersion users the ability to download certain Bible texts for offline use if we provide YouVersion Bible Providers with the User’s name, email address, and country for future communication. If this is the case with a text you are seeking to download for offline use, we will (i) only share this information with the YouVersion Bible Provider for the offline version you request; (ii) do so on a confidential basis and only if the YouVersion Bible Provider agrees to keep the information we share about you confidential; and (iii) provide an additional prompt to you as a reminder of these terms, which you must agree to at that time in order to continue with your download. If you do not agree to this additional prompt, you may continue to use the online version of the text. No other personal information of yours will be shared with any YouVersion Bible Providers and no information will be shared until you grant approval to our prompt, which will then give you access to download that offline version. Your interactions with any YouVersion Bible Provider are solely among you and that YouVersion Bible Provider.
It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process. We attempt to notify Users about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague, or lack proper authority, but we do not promise to challenge every demand. We may also disclose your information if we have a good faith belief that disclosure is reasonably necessary to (i) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (ii) enforce our agreements with you; (iii) investigate and defend ourselves against any third-party claims or allegations; (iv) protect the security or integrity of YouVersion; or (v) exercise or protect the rights and safety of Life.Church, Users, our personnel, or others. We also reserve the right to confidentially disclose personal information we have about you in connection with a potential or actual merger or acquisition such as the sale of all or substantially all of our assets.
Deleting, Accessing, and Correcting Your Information
How to make your requests.
For personal data that we have about you, you may request the following:
- Deletion: You may ask us to erase or delete all or some of your personal data. Please note that doing so may limit your ability to use certain functionality of YouVersion. Please note that an email address is required to have a Member account to ensure we can properly authenticate potential users of that account.
- Correction/Modification: You may edit some of your personal data through your account or ask us to change, update, or fix your data in certain cases, including if it is inaccurate.
- Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of your personal data or to limit our use of it.
- Right to Access and/or Take Your Data: You can ask us for a copy of or disclosure concerning your personal data you provided to us.
Certain laws may provide the right to make these and additional requests concerning your personal information. If you have provided us with personal information and wish to make such a request under a specific region’s law, include the phrase “[Your State/Country] Privacy Request” in the subject line of your request and send your request via email to firstname.lastname@example.org or via mail to Life.Church, attn.: YouVersion Support, 4600 E. 2nd St., Edmond, Oklahoma 73034.
We ask that individuals making requests identify themselves with at least their name, address, and email address and identify the information requested to be accessed, corrected, or removed before we process the request. We may seek additional information to verify a requestor’s identity. We may also decline to process requests if we cannot verify the requestor's identity or if we believe the request will jeopardize the privacy of others, violate any law or legal requirement, would cause the information to be incorrect, or for a similar legitimate purpose.
We will not discriminate against you for exercising any of your rights under applicable law. We do not charge a fee to process or respond to your verifiable request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Some information you have created, received, or used in YouVersion may not be available in a usable form outside of YouVersion. As a result, when you request a copy of your personal information, we will be able to provide personal information you have provided to us, such as your name, address, phone number and the like; however, we may be unable to provide you with content and User Contributions that utilize YouVersion functionality.
Deleting your account.
You can delete your YouVersion account at any time using the settings function in YouVersion; however, when you delete your account we will delete the information associated with your account such as Notes, Bookmarks and other User Contributions you have created, received or shared. If you do not want to delete your account or this information, but want to temporarily stop using YouVersion, you may cease using the YouVersion application and we will maintain your account and the information associated with your account until you resume use or delete your account, whichever comes first.
If you choose to delete your account or ask that we modify or delete personal information, we will delete and purge personal information we have stored about you in a way that is electronically irreversible, however, we may retain your personal data if we have a legal right or obligation to maintain the information or to meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our rights, or fulfill any other requests from you (for example, to opt-out of further messages or for a copy of your data). Otherwise, if you request that we delete your account, we will delete your account and all the information we have that is associated with your account, except for aggregated statistics based on de-identified information and inferences we have made (for example, the fact that you downloaded YouVersion, without identifying you or maintaining personal information associated with that account).
Our deletion of your information and account will generally take no more than fourteen days from your request; however, cached information may take up to thirty days to delete. Please note that we have no control of information you have shared with others through YouVersion after you close your account or asked to delete information or attempted to delete your account yourself. Your information and content you have shared may continue to be displayed in the services of others (for example, search engine results) until they refresh their cache.
Security and Protection
We implement security safeguards designed to protect your data. These include using encryption for your data while it is being transmitted between your device or browser and our servers and while it is at rest. Data provided to us through YouVersion is also stored in an ISO 27017-certified infrastructure management system, meaning it has been audited and found in compliance with the requirements of the management system standards ISO 27017, an internationally recognized code of practice for information security controls for cloud services.
However, given the nature of communications and information technology, and that the use of the internet has inherent risks, although we regularly monitor for possible vulnerabilities and attacks, we cannot warrant or guarantee that information provided to us through YouVersion or stored in our systems or otherwise will be absolutely free from unauthorized intrusion by others, nor can we warrant or guarantee that such data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
Children under the age of 16.
We do not collect personal information from any person we actually know is under the age of 16 without the consent of the parent or legal guardian of that minor.
A parent or guardian may consent to the use of their YouVersion account by a minor on that parent or guardian’s primary profile or a secondary profile of the parent/guardian’s account in the platform known as the Bible App for Kids. Should you allow your minor child to use your account (whether through your profile or a Bible App for Kids profile), you shall be solely responsible for providing supervision of the minor’s use of YouVersion and assume full responsibility for the interpretation and use of any information or suggestions provided through YouVersion.
To create a secondary profile, you will be required to access your account with your User information and will have sole control over that Bible App for Kids profile. We do not require that you disclose any personally-identifiable information about your minor child to us to create a Bible App for Kids profile. When setting up a profile for your minor child, you are required to provide a “Child’s Name” to identify the account; however, this name can be whatever you choose and you are not required to provide your minor child’s actual first or last name.
Where you associate your minor child’s information with your account, we will assume you consent to our processing of that information in accordance with this policy and other privacy notices and terms we may provide to you from time to time. If you allow your minor child to use YouVersion, we ask that you discuss the risks of sharing personal information on the Internet with your children and require that they refrain from communicating with any third parties or share any personal information with YouVersion or YouVersion users. If you believe we might have any information from or about a child under 16, please contact us at email@example.com.
Processing of Data
We will only collect and process personal data about you where we have lawful bases. Lawful bases include consent (where you have given consent), contract, and other legitimate interests. Such legitimate interests include protection to you, us, other Members, and third parties; to comply with applicable law; to enable and administer our business; to manage corporate transactions; to generally understand and improve our internal processes and user relationships; and to enable us and other users of YouVersion to connect with you to exchange information, provided that the foregoing adequately protects your rights and freedoms.
Where we rely on your consent to process personal data, you may withdraw or decline your consent and where we rely on legitimate interests, you may object. If you have any questions about the lawful bases upon which we collect and use your personal data, please contact us at firstname.lastname@example.org.
Unless you delete it using YouVersion, we generally retain and process information and User Contributions associated with your account and use it to facilitate YouVersion functionality until your account is deleted. You can manage, change, and delete information and User Contributions using https://www.bible.com/settings, by limiting specific app features, or by contacting us at the mailing address or email address set forth above, and we will use and process this information to provide YouVersion functionality you may request until you delete it and for so long as you have YouVersion.
Third Party Information Collection
Please keep in mind that YouVersion may contain links to other websites or apps. You are responsible for reviewing the privacy statements and policies of those other websites you choose to link to or from YouVersion, so that you can understand how those websites collect, use, and store your information. We are not responsible for the privacy statements, policies, or content of other websites or apps, including websites you link to or from YouVersion. Websites containing co-branding (referencing our name and a third party’s name) contain content delivered by the third party and not us.
If you choose to link YouVersion with other websites, applications, and services or profiles you have with third party applications, you will provide the personal data stored on those applications to Life.Church. For example, you may start a new YouVersion Membership account by linking your Facebook account to YouVersion, providing personal information you have opted to share through Facebook to Life.Church. You may revoke the link with such accounts and third-party applications by modifying your settings with those applications.
Users from Outside the United States
April 02, 2020